This 2.5-day course covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness.
With a comprehensive training programme in place, your staff’s productivity and efficiency can reach greater heights
Through our experiential classroom training, learners will learn how to:
- Conduct training needs assessment
- Develop training plan
- Implement training plan
- Evaluate effectiveness of training plan
This course is ideal for F&B managerial personnel involved in managing training, such as;
- Human Resource Managers
- Operations Managers
Course Duration: 21.5 Hours
Course Fees: $600
Mode of Instruction:
- Demonstration / Practice
- Role Play
- Observation / Feedback
Mode of Delivery: Full-Time
Mode of Assessment:
At the end of the course, learners are required to complete a total of 1 hour and 30 minutes of summative assessment, comprising a written assignment, oral presentation and interview for written assignment, and oral questioning.
Upon successful completion of course and assessment, learners will be awarded a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
- Learners must have a minimum pass in English (C6) for GCE ‘O’ Level Certificate and above or its equivalent (i.e. WSQ Work Place Literacy and Numeracy Skills Level 5).
- For learners who do not meet the minimum requirements, an oral interview would be conducted to determine suitability for the course.
Average Teacher to Student Ratio: 1:20